Privacy Policy
MacDough College of Professional Studies is committed to protecting your personal information and respecting your privacy.
This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website, complete an enquiry form, apply for a course, contact us, or use our education and training services.
1. Who we are
MacDough College of Professional Studies provides professional education and training programmes, including accredited diplomas designed to support career development, academic progression and professional growth.
For questions about this Privacy Policy or how we use your personal information, you can contact us using:
Email: info@macdoughcollege.co.uk
Phone/WhatsApp:+44 7438 591148
2. Information we may collect
We may collect personal information including:
Your name, email address, phone number, location, course interest, preferred start date, payment preference, enquiry details, application information, previous qualifications, identification documents, certificates, learning records, attendance records, assessment records and any information you provide when communicating with us.
For initial TikTok or website enquiries, we usually collect only your name, email address, phone number and course interest.
3. How we collect your information
We may collect information when you:
Complete an enquiry form, submit an application form, contact us by phone, email, WhatsApp or social media, register for a course, use our website, make a payment, access our learning platform, or communicate with our admissions or support team.
4. Why we use your information
We use your personal information to:
Respond to your enquiry, provide course information, process applications, confirm your eligibility, manage admissions, discuss fees and instalment options, enrol you onto a course, provide learner support, communicate important updates, maintain learner records, manage assessment and certification processes, meet awarding body requirements, and comply with legal or regulatory obligations.
5. Lawful basis for using your information
We only use your personal information where we have a lawful reason to do so.
This may include:
Taking steps before entering into a contract with you, providing education and training services under a contract, complying with legal or regulatory obligations, and pursuing legitimate interests such as responding to enquiries, managing admissions, improving our services and communicating with prospective learners.
Where we rely on consent, you can withdraw your consent at any time.
6. How we use enquiry form information
When you submit a TikTok, website or social media enquiry form, we use your details to contact you about the course you are interested in. This may include course details, fees, start dates, payment options, application support and admissions guidance.
We do not sell your personal information.
7. Sharing your information
We may share your information where necessary with trusted third parties, including awarding organisations, education partners, payment providers, IT system providers, learning platform providers, professional advisers, regulators, or public authorities where required by law.
We only share information where it is necessary and appropriate.
8. International data transfers
Some of the systems or service providers we use may store or process information outside the United Kingdom. Where this happens, we will take reasonable steps to ensure appropriate safeguards are in place to protect your personal information.
9. How long we keep your information
We keep personal information only for as long as necessary for the purpose it was collected.
Enquiry information may be kept for a reasonable period to manage follow-up communication and admissions. Learner records may be kept for longer where required for education, certification, compliance, legal, regulatory or record-keeping purposes.
10. How we protect your information
We take reasonable technical and organisational steps to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.
Access to personal information is limited to people who need it for admissions, learner support, administration, compliance or service delivery.
11. Your data protection rights
Under UK data protection law, you have rights over your personal information. These may include the right to:
Access your personal information, request correction of inaccurate information, request deletion in certain circumstances, object to certain uses of your information, request restriction of processing, request transfer of your information, and withdraw consent where processing is based on consent.
To exercise your rights, contact us at:
12. Complaints
If you are unhappy with how we handle your personal information, please contact us first so we can try to resolve the matter.
You also have the right to complain to the UK Information Commissioner’s Office, which is the UK regulator for data protection.
13. Updates to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements or how we handle personal information.
The latest version will be published on our website.
Last updated: May 2026